Tuesday, March 15, 2022

Why Hire Professional Printer Repair?


If you have a business-class printer, you’ve probably also had issues with your printer jamming or other issues at the most inopportune times.

We put our business printers through the ringer on a daily basis, so it makes sense that they need a little more TLC to keep working reliably over time.

What are your options when your printer displays a dreaded “error” message?

You could fix it yourself, but if you don’t repair it correctly, it could cost you more money in the long run. The other option is to hire a professional company for printer repair.

What goes into a printer assessment when the professionals are called? At MCS, we have a solid process that takes into account the price and value of your machine vs. the cost of labor. Here’s how it works:

If you think your printer needs repairs, instead of paying for a full hour of service to simply have your printer looked at, MCS offers a $25 printer assessment fee.  Our technician will diagnose the issues and let you know if the machine can be fixed along with an estimated cost of repair, including parts and labor.  When a repair does make sense, MCS will apply this $25 printer assessment fee toward the first hour of labor.  

Find out more about our printer repair process on our website!

Our mission at MCS is to provide the very best value in printer repair and service, custom labels, bar code and data collection products, paper, and more to the Ann Arbor business community and beyond. Your custom labels and hard to find supplies can even be stocked at our warehouse for on-demand delivery!
Give MCS a call and let's start your culture of kindness experience today! You'll be glad you did, and we can't wait to help you.

Tuesday, March 8, 2022

Printer Repair Tips and Tricks


Tired of not being able to rely on your printer?

Tired of not being able to get clear documents when you need them?

We understand your frustration. We can help make your life a little easier. Repairing your printer on your own can save you money, but having the pros fix it will save you many potential headaches.

Before you call in the experts, try these tips first:
  1. Lagging printer speed – Make sure your firmware and drivers are up to date. If you have a wireless printer, try moving closer to the router to improve your signal.
  2. Reduced print quality – Your print head could be blocked. This usually happens when you don’t use your inkjet printer frequently, which causes ink to dry. Try cleaning the print head and testing it again.
  3. Printer doesn’t work at all – Check to see if you have an error message and try fixing that first. Next, try rebooting your printer and computer. If that doesn’t work, ensure that all your cords are inserted correctly. If your printer is wireless, try restarting your router; there could be a problem with the signal. Some printers have a built-in troubleshooting system you can try if nothing else works.

Read the full list of printer repair tips on our website!

While some repairs can be done DIY-style, others will require parts and a technician. When labor costs are involved, the bill for repair can quickly skyrocket.

If you think your printer needs repairs, instead of paying for a full hour of service to simply have your printer looked at, MCS offers a $25 printer assessment fee.  Our technician will diagnose the issues and let you know if the machine can be fixed along with an estimated cost of repair, including parts and labor. 

When a repair does make sense, MCS will apply this $25 printer assessment fee toward the first hour of labor.  

We truly care about the Ann Arbor community and want to continue to build relationships with small businesses and non-profit organizations.  We have the ability to help you with all your computer, labeling, and printing needs, including on location printer repair service in Ann Arbor and the surrounding area.

Contact us today to discuss your needs and to schedule a checkup for your printer.

Tuesday, March 1, 2022

DIY Printer Repair Tips


We get lots of calls from customers and frustrated business owners alike who are having trouble with their printers. Printer problems always seem to appear at the worst time!

If you’ve got an important presentation or meeting on the schedule, you don’t have time to wait for a printer repair technician to come out.

Here are a few of the most common print issues we hear about and how you can fix them:

  1. “My printer won’t print!” – Before you panic, check to see if your printer is communicating properly with your computer. If it isn’t, it may be that you need to update drivers or firmware. A pending Windows update might be the cause too, so install any updates, shut down your computer, and try again. Instructions for driver updates can be found on the manufacturer’s website (HP.com, Brother.com, Epson.com, etc.).

  2. “My printer says I have a paper jam, but there’s nothing in the tray.” Often, this can be fixed with some canned air and blowing the machine out. There may also be a piece of paper inside the printer that ripped off and is stuck – you might need a flashlight to see it. Take the paper out of the tray, open all flaps, and look inside.


Read the full list of printer repair tips on our website!

We truly care about the Ann Arbor community and want to continue to build relationships with small businesses and non-profit organizations.  We have the ability to help you with all your computer, labeling, and printing needs, including on location printer repair service in Ann Arbor and the surrounding area.

Contact us today to discuss your needs and to schedule a checkup for your printer.

Tuesday, February 22, 2022

Skip the Printer Repairs and Schedule Regular Maintenance


Are you tired of spending money repairing your office printer?

Business-class machines need some love to keep them working at peak performance for years! 

If you use your printer regularly at the office, you need to treat it like you would a car – you wouldn’t go years without getting an oil change!

Regular printer maintenance can save you money on repairs in the long run and save you time – instead of trying to fix printer issues yourself, you can be sure your printer is ready to go whenever you need it.

Read the full article about printer repair and a regular maintenance schedule on our website!

Our mission at MCS is to provide the very best value in printer repair and service, custom labels, bar code and data collection products, paper, and more to the Ann Arbor business community and beyond. Your custom labels and hard to find supplies can even be stocked at our warehouse for on-demand delivery!

Give MCS a call and let's start your culture of kindness experience today! You'll be glad you did, and we can't wait to help you!

Tuesday, February 15, 2022

Benefits of Regular Printer Maintenance


At your office, you likely have at least one printer or copier. You might even have a large printer/copier combo that you use multiple times per day. Printers and copiers do a lot of hard work for your business all day long. To keep them functioning properly and efficiently, it’s important to have a regular printer maintenance schedule so you can avoid costly printer repairs in the long run!

Printers and copiers need love too! No matter your workflow, at an office, chances are high that you rely on your printer and copier and would be frustrated if one or both were having issues or have stopped working entirely.

Whether your machine is older or brand-new, a multi-function device or a simple machine, it’s important to make sure you take care of it. Think of printer repairs like getting an oil change for your car – regular care and maintenance keeps everything performing like it should!

Other benefits of regular printer maintenance include:

  • Limiting the risk of copier/printer breakdown in between maintenance
  • Improve the overall performance of printers and copiers
  • Helps your machines last longer


Read the full article about the benefits of regular printer maintenance on our website!

MCS – The Solution to All Your Business Needs


Helping Southeast Michigan businesses save time and money with their printing needs has been MCS' top priority for more than twenty years.

Contact us today to get started!

Tuesday, February 8, 2022

Save Money on Printer Repairs


Printer problems can be frustrating! Did you know regular printer maintenance can prolong the life of your printer? Regular maintenance is the best way to save money on equipment costs and will help ensure your print quality stays consistent.

With regular maintenance, you will reduce the amount of printer repair calls you need to make. As your equipment gets older, you will likely have to make more service calls, and the larger the repairs will become. Over time these costs will add up.

Like a car, your printer requires constant maintenance for it to run smoothly. Especially if you’re churning out hundreds of papers each week, you need to protect your efficiency!

Schedule Maintenance for Your Brother Color Printer with MCS today!


If you own or manage a business that relies on multiple printers, you know how much of an expense your equipment, toner cartridges, and paper can be. You also know what a pain it is when you and your staff can’t print.

“It’s important to take care of your investment and schedule service as soon as your printer shows signs of a problem,” Kyle Miller, our resident printer expert, says, “in my opinion, it is good practice to have your laser printers serviced every year, even when nothing is wrong with them.”

Read more about printer repair on our website today!

Our mission at MCS is to provide the very best value in printer repair and service, custom labels, bar code and data collection products, paper, and more to the Ann Arbor business community and beyond. Your custom labels and hard to find supplies can even be stocked at our warehouse for on-demand delivery!
Give MCS a call and let's start your culture of kindness experience today! You'll be glad you did, and we can't wait to help you!

Tuesday, February 1, 2022

Avoid Costly Printer Repairs with Regular Maintenance

How often during a busy workday do you think about your printer?

Between meetings, multiple tasks, phone calls, and emails, you likely use your printer often, but you may not think about it until it stops working.

There are a few ways people deal with printer issues:

  1. Wait until an issue arises and then call a professional
  2. Keep track of when you need to schedule service
  3. Set up a routine printer maintenance plan


Out of the three, the best plan is to pre-schedule maintenance with a knowledgeable technician who can stop problems before they happen.

Printer problems can be frustrating! Did you know regular printer maintenance can prolong the life of your printer? Regular maintenance is the best way to save money on equipment costs and will help ensure your print quality stays consistent.

Read the full article about printer repair and a maintenance schedule on our website!

Our mission at MCS is to provide the very best value in printer repair and service, custom labels, bar code and data collection products, paper, and more to the Ann Arbor business community and beyond. Your custom labels and hard to find supplies can even be stocked at our warehouse for on-demand delivery!

Give MCS a call and let's start your culture of kindness experience today! You'll be glad you did, and we can't wait to help you!